Acceptance of the general sales conditions
General conditions of sale shall be read before confirming any order on the site www.by-natachabaco.com. By Natacha Baco reserves the right to modify at any time these terms and conditions of sale.
The conditions applicable to any transaction are those in effect at time of order. Place an order on-www.by natachacaco.com tacitly implies full and unreserved acceptance of the terms and conditions of sale.

Site by Natacha Baco reserves the right to reject any non-conforming control its trade policy.
By the “buyer” shall mean any individual who does not operate in a professional or business time.


The buyer will take care, before confirming the order, to check the details thereof and the total price, to correct any errors, before confirming the order.
To order on-site www.by natachabaco.com you will receive an email confirmation of your order within 24 hours of ordering.

The sale will be considered final after receipt by the company by Natacha Baco the full amount due. In case the ordered product is no longer available at the checkout, By Natasha Baco will inform you and refund the amount already paid.


Payment and rates
Payments are made via credit card through Paypal payment fully secured using a cryptographic system or directly with your paypal account if you have one.
It is not necessary to have a Paypal account to order.

When you are directed to the Paypal page to make the payment of your order, you just have to select the mode of payment by credit card without having to connect to Paypal.
Prices euros, including taxes and shipping.

Prices are valid at the time of order and may be changed later.
Shipping costs are calculated according to the order and are indicated at the time of validation of the order.


Packages are shipped within 10/20 working days after receipt of your payment. The standard shipping method is Colissimo with signature. Whatever shipping method chosen, we will notify you by email of shipping your package. A link will be emailed to track online delivery of your package.

The shipping costs include postage and packaging of the parcel. They may vary according to the weight of your order. We advise you to group your items in one order. We can not group two distinct orders and you will have to pay postage for each.
Particular attention is given to sending your package …

The products will be delivered to the delivery address specified by the buyer when the order payment is received.
The customer can track his order on the site of the station with its number Colissimo. The delivery of packages is supported by La Poste. It is advisable to check the contents of the package to the factor. For deliveries to the international time varies depending on the postal systems in the countries concerned.

By Natacha Baco disclaims any liability for any delays, theft, loss, or damage of parcels by post.
The buyer must verify the accuracy of information provided by Natacha Baco to proceed with the delivery of the order.
By Natacha Baco not be held responsible for any errors address entry and the consequences of delay or error in delivery.
In this case, all costs incurred for the return of the parcel will be borne by the buyer.
Possible fees may be charged for deliveries outside the EU, these taxes will be borne by the customer.


Delivery price

Metropolitan France: 9€
The rest of the world: 25€


Returns and Assets
We only return the items purchased on our e-shop. No returns are made for any custom order.
The buyer has a period of 10 working days from the date of delivery of the order to return the products, knowing that returns costs are the responsibility of the buyer.
All returns must be reported in advance by e-mail at: contact@by-natachabaco.com
Only will be resumed items returned in their original and provided their label packaging, they must not have been worn or damage suffered or been washed and be accompanied by the invoice.
After verification of the articles and validation, the buyer will receive an email to notify him of the validation of the amount of its assets valid for 1 year on all our items.


All our products are handcrafted and French manufacturing, except those located in the heart stroke which are not manufactured by us section. All our products are followed by a description in each product description.
Photos of our products are the most accurate representation possible and have no contractual value. Because according to web browsers color images may vary, therefore we can not guarantee the color tones according to the browsers.


The information and data about you are only required to process your order.
We do not disclose it to third parties. By Natacha Baco undertakes not to disclose your details to third parties.


Intellectual Property
Any reproduction or unauthorized use of site content www.by-natachabaco.com is strictly prohibited, it is considered a violation of copyright punishable by law.