RETURN
We only return the items purchased on our e-shop. No returns are made for any custom order.
The buyer has a period of 10 working days from the date of delivery of the order to return the products, knowing that returns costs are the responsibility of the buyer.
All returns must be reported in advance by e-mail at: contact@by-natachabaco.com
Only will be resumed items returned in their original and provided their label packaging, they must not have been worn or damage suffered or been washed and be accompanied by the invoice.
After verification of the articles and validation, the buyer will receive an email to notify him of the validation of the amount of its assets valid for 1 year on all our items.
The buyer has a period of 10 working days from the date of delivery of the order to return the products, knowing that returns costs are the responsibility of the buyer.
All returns must be reported in advance by e-mail at: contact@by-natachabaco.com
Only will be resumed items returned in their original and provided their label packaging, they must not have been worn or damage suffered or been washed and be accompanied by the invoice.
After verification of the articles and validation, the buyer will receive an email to notify him of the validation of the amount of its assets valid for 1 year on all our items.
